Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 42 days without giving any reason. The withdrawal period will expire 42 days after the day on which you, or a third party designated by you other than the carrier, acquire physical possession of the last item.
To exercise your right of withdrawal, you must inform us
Prowebco GmbH
Am Weiher 3
35398 Gießen
Germany
Email: info@prowebco.de
Telephone: +49 4262 9597520
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we receive notice of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment that you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.
You must send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. For goods that, by their nature, cannot normally be returned by post, this cost is 100 EUR. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form (Complete and return this form only if you wish to withdraw from the contract.) To Prowebco GmbH, Am Weiher 3, 35398 Gießen, Germany I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods Ordered on (*)/received on (*) ____________________________________________ Name of consumer(s) ____________________________________________ Address of consumer(s) ____________________________________________ Signature of consumer(s) Date ____________________________________________ (*) Delete as appropriate. |
Instructions on withdrawal created using the Trusted Shops legal text generator