Frequently Asked Questions About Agricultural Machinery, Towing Equipment, Ordering and Shipping

Tekkhus offers spare parts, wear parts and accessories for agricultural machinery and related applications. Towing equipment is a particular focus of our product range.

This includes trailer couplings, hitch frames, jaw couplings, drawbar eyes, ball inserts, pins and other accessories for agricultural vehicles and machinery.

Our range also includes numerous spare parts and wear parts for soil cultivation, such as components for ploughs, cultivators, harrows and other agricultural implements.

Our products are intended for all individuals and businesses working in agriculture, agricultural machinery or the transport industry.

This includes farmers, agricultural contractors, agricultural machinery mechanics, workshops, dealers, haulage companies and technically knowledgeable private customers in particular.

Our aim is to offer reliable, good-quality spare parts and wear parts at fair prices.

At Tekkhus, you benefit from personal, expert advice, fair pricing and fast, reliable order processing.

As a company with strong local roots, we place great importance on personal service, direct communication and long-term customer relationships.

Replacing specific spare parts and wear parts can often extend the service life of existing machinery and equipment. This can conserve resources and avoid unnecessary purchases of new equipment.

Tekkhus delivers within Germany and to numerous other European countries.

Shipping costs depend on factors including the destination country, the weight and dimensions of the order, and the required shipping method.

Particularly heavy or bulky items may be shipped by a freight carrier. You can find the current delivery countries, weight limits, shipping methods and shipping costs on our information page:

Shipping and delivery information

Delivery of available items usually takes approximately two to three working days.

The actual delivery time may depend on item availability, the selected shipping method and the delivery destination.

If an item has a longer delivery time, this will be shown on the relevant product details page. The delivery time stated directly alongside the product therefore always applies.

The following payment methods are currently available for orders in the Tekkhus online shop:

• Amazon Pay
• PayPal
• Payment in advance by bank transfer

The payment methods available for your specific order will be displayed at checkout during the ordering process.

You can find detailed information about the right of withdrawal, the withdrawal period and returns in our instructions on withdrawal.

Before returning any goods, please read the requirements, deadlines and guidance provided there.

View Tekkhus's instructions on withdrawal

Individual items may be covered by the manufacturer's respective guarantee terms. The type, scope and duration of a manufacturer's guarantee depend on the terms of the respective manufacturer.

A voluntary manufacturer's guarantee is provided in addition to your statutory rights in respect of defects. A manufacturer's guarantee does not restrict your statutory rights.

If you have any questions about the guarantee terms for a specific item, please contact our customer service team.

To identify the right trailer coupling with a guide rail system, first measure the internal rail width of the hitch frame on your tractor.

Next, determine the groove width and the diameter of the locking pins. These measurements are particularly important when selecting a suitable trailer coupling.

Hitch frames with a rail width of 330 mm or 390 mm often have a groove width of 32 mm and locking pins with a diameter of 25 mm.

Fendt tractors are often fitted with hitch frames with a rail width of 311 mm or 312 mm, a groove width of 30 mm and locking pins with a diameter of 22 mm.

Do not rely solely on the manufacturer, tractor model or series when making your selection. Measure the existing components directly on the vehicle and compare the measurements with the technical specifications on the relevant product details page.

The vertical load that can actually be used does not depend solely on the selected trailer coupling.

The permissible vertical load of the hitch frame mounted on the tractor is particularly important. If the hitch frame's permissible vertical load is lower than the stated vertical load of the trailer coupling, only the lower value may be used.

As a general rule, the permissible load of the weakest component in the entire coupling system is the determining factor.

Always observe the manufacturer's specifications, identification plates, vehicle documents, operating instructions and applicable approval requirements. If you are unsure, have the combination checked by a specialist workshop before use.

Many commonly used automatic trailer couplings have a barrel-shaped pin with a diameter of 38 mm.

Before purchasing, check that the drawbar eyes on your trailers and towed machinery are suitable and approved for this pin size.

Jaw couplings with a cylindrical pin measuring approximately 31 mm or 32 mm in diameter are labelled accordingly in our online shop.

In addition to the pin diameter, the design, dimensions, permissible load ratings and approvals of all components involved must also be compatible.

You can contact our customer service team by telephone, email or via the contact form.

• Telephone: 04262 9597520
• Email: info@tekkhus.com
• Open the contact form

Our telephone lines are open Monday to Friday from 9:00 am to 5:00 pm.

During business hours, we generally respond to enquiries on the same working day. Technically complex enquiries may take a little longer to process.